Shipping Policy

1. Shipping Coverage

• We currently ship only within Lebanon.

• International shipping is not available at this time.

2. Order Processing Time

• Orders are processed within 2-4 business days (excluding weekends and holidays).

• You will receive a confirmation email once your order is placed and another when it has been shipped.

3. Delivery Time & Options

• Standard Delivery: 2-4 business days

• Express Delivery: within 24 hours (depending on city)

• Delivery times may vary based on location and courier service.

4. Shipping Costs

• Standard shipping fees: $5 

• Express shipping fees (if applicable): $7.

5. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.

• You can track your order on our website or the courier’s platform.

6. Failed Deliveries & Address Issues

• If the delivery fails due to an incorrect address or customer unavailability, the package may be returned. Additional charges may apply for re-shipping.

• Please ensure that your shipping details are accurate before placing an order.

7. Damaged, Lost, or Delayed Shipments

• If your package arrives damaged, please contact us within 24 hours with photos for assistance.

• We are not responsible for lost packages due to courier errors but will assist in claims where possible.

• Delivery delays may occur due to holidays, weather conditions, or courier issues.

8. Contact Us

For any shipping-related inquiries, feel free to contact us